All orders placed before 1.00pm will be printed & dispatched the same day. All other orders will be dispatched the next working day (not including weekends & bank holidays)

All cards are posted Royal Mail 1st Class @ 70p each card
Royal Mail advise that 1st class post will arrive between 1-3 working days

If your card hasn't arrived within this time please contact us

No, you can checkout as a guest but it is recommended to create an account so you can view your order history

Always check that you have entered the correct delivery address before confirming your order, if you've submitted an order with the wrong address please let us know as soon as possible and we can try to correct it, but if your order has already been processed/printed/dispatched then we cannot be held responsible

We use Stripe payment gateway with 3D secure, which accepts all major debit and credit cards

Currently we only post in the UK

No problem, our service is geared towards saving money for the families of prisoners and with this in mind we not only send cards direct to every UK prison we also give you a huge discount (Greeting cards are reduced to £1.49 when sending to a prison)

When you checkout make sure to set the delivery address to a prison, enter the prisoners name and number and the discount will automatically be applied

Please don't forget to add your senders details to the inside left of your card - some prisons won't accept your card if senders details are missing

All our greeting cards are individually custom printed after the order is placed and we cannot normally change or cancel an order. Please contact us and we will try to rectify a mistake

All our greeting cards are 135mm x 196mm